Xfinity Remote Not RespondingOver time, dust and dirt can build up on the remote and may cause it to malfunction. The remote will be reset. To troubleshoot unresponsive remote buttons on an Xfinity XR5 remote: Press any button on the remote If the LED does not flash at all, replace the batteries and try again. This also helps to check for stuck buttons. Then, press OK once again to select Restart. Open the Xfinity My Account app on your Apple or Android mobile device, and then: Tap the TV icon, pick your TV Box, and then pick Setup a remote. Volume, Mute & Power button are not working. Once the TV turns off, press Setup to lock in the code. This means that you need to press the power button on the remote and hold it down until the light turns off. Tap the Xfinity key on your remote Find a 3-digit code on your television set Press the 3-digit code on your Xfinity XR11 Wait for the two devices to pair Afterward, your television should give you a notice if the pairing was successful or if it failed. XRA - Large Button Voice Remote. Your set-top box will begin to reboot in a few seconds. Troubleshoot Unresponsive Remote Buttons Press a button on the remote: If the LED does not flash at all, replace the batteries and try again. If you’re sure there aren’t any hardware defects on the Xfinity remote, contact Xfinity customer care or replace your device. How to Reset Xfinity Remote (XR15). Sanyo TV Remote Sensor not Working. To resync your remote, here is what you’ll need to do. To check your battery level, visit the About section of the X1 Settings or Flex Settings menu. If your remote has low battery power, you’ll see a notification that says, “Voice Commands cannot be processed due to critically low remote battery. If the Xfinity remote stops working or any buttons not responding, you should try the following methods to fix it. More Help Need more help with your Voice Remote?. next time that happens, instead of doing the remote pairing, just unplug the set top box from AC power for 30 seconds and then plug back in. Remote control not changing channels or responding to voice control, volume works, on and off works. For one thing, the XR11 after the battery change might have just stopped working because the batteries are faulty. The LED will blink blue three times to indicate that the remote was reset. Power Cycle the Remote & TV On your Remote: Remove the batteries from the remote. Press xfinity > Settings > Remote Settings and follow the on-screen prompts. Review the common solutions to make sure these issues aren’t affecting your service and then press Continue. Tuesday, February 15th, 2022 8:50 PM Closed XR15 remote issues My XR15 remote is only working to change channels. How to Reset Xfinity Remote (XR16) Step 1: Press the [i] button and the Home button together - wait for LED to turn GREEN. If the Xfinity remote stops working or any buttons not responding, you should try the following methods to fix it. If your Xfinity remote is unresponsive, the first thing you want to do is clean it. Reboot Using The Power Button (if your TV has one). This involves pressing and holding the. In the case of the XR16 remote, press and hold the ‘i button’ and ‘home button’ on your remote together until the lights in the remote start blinking. Remote control not changing channels or responding to voice control, volume works, on and off works. To fix any Xfinity remote that isn’t responding, first put a new set of batteries in it to see if that’s the simple solution. Xfinity Voice Remote Troubleshooting - YouTube 0:00 / 1:09 Xfinity Voice Remote Troubleshooting Xfinity 206K subscribers Subscribe 464 359K views 2 years ago Learn two. Is it possible to change a channel on the Xfinity in the absence of remote control?. Press and hold the “Xfinity” and the “Info” button on the TV remote and wait for the LED at the top to change to green. Power on your Xfinity Flex. Press OK to select the Restart tile. If you have an Xfinity remote and the buttons are not responding or performing as expected when you press them, follow the steps below to troubleshoot. The button will be located on the front or back of your device and will be marked as 'Reset. XR16 - Voice remote. For XR15 Remote To control an Xfinity X1 TV box with your XR15 remote, press and hold the i + Xfinity buttons on your remote. My XR15 remote is only working to change channels. Log in via web with your Xfinity ID and password, or select Easy Pair to get a 7-digit code that you’ll enter using your handheld TV remote. How to RE-program Xfinity Remote to cable box/THE RESET Cable Gods 2. If your Xfinity remote is not working, you need to reset it. Swipe to find the remote. The button will be located on the front or back of your device and will be marked as ‘Reset. Press OK (center button) on the remote to verify the code. Pick TV or Audio/Other, and follow the programming instructions. Enter the three-digit code displayed on your TV screen. Xfinity button - Settings (gear icon at far right) - Device Settings - Power - Restart (very bottom) then Restart to confirm. If your Xfinity remote control buttons are not functioning or responding properly, then you can troubleshoot the buttons. To reset the Xfinity Digital Adapter remote: Find the ‘Reset’ button on your Digital Adapter. If the volume controls on your Xfinity remote stop working, or even work sporadically with no degree of consistency, then the first things that you should look at are loose batteries, weak batteries, range, and potentially, factory resetting everything. This will change the LED light green. To this point I have: * changed all batteries. This will make your Xfinity Flex restore the factory settings and. When a new firmware version of the set top box is installed, and the box does its first reboot after the install, the box does not load the configuration settings so the remote is not set as paired. If your Xfinity remote volume is not working, verify that your batteries work. The reason this happens can vary as there are different things that can come. 6K 441K views 4 years ago Program Xfinity Remote Can't change channel on your cable box?. Over time, dust and dirt can build up on the remote and may cause it to malfunction. Green LED Comcast Remote Enter the code that the TV screen shows and press "OK". Make sure your remote is fully charged up and ready to go. Hold the Info and Xfinity buttons down together for about five seconds. When a new firmware version of the set top box is installed, and the box does its first reboot after the install, the box does not load the configuration settings so the remote is not set as paired. If it still doesn’t work, you will most likely need to reprogram and reset the remote. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isn't working. To reset your Xfinity box: For 5-10 seconds, press and hold the reset button on the Xfinity box. If your Xfinity remote is not working, you need to reset it. As per the user reports, the Xfinity remote stops working out of nowhere and no matter what key is pressed, there’s no response. Check battery power Turn Voice Control On/Off 0 0 michelletegg Regular Visitor • 5 Messages 2 years ago Yes we did that too. Problem: The Red Light blinks when a key is pressed, but the TV Adapter and TV does not respond. You can begin by pressing the Xfinity button to open settings and switch to devise settings. Check the key to be entered and try programming again. If your VIZIO remote isn’t working, try the following steps to fix your remote: 1. If the TV turns on, you're all set! from: https://www. If these steps do not work, you may need to replace the batteries in your remote. com/support/articles/programming-your-xfinity-remote tcl 55r617 xfinity XR11 remote 4 Kudos Tivoburkee Community Streaming Expert. How to Reset Xfinity Remote (XR16) Step 1: Press the [i] button and the Home button together – wait for LED to turn GREEN. Release the Setup button when the light turns green. Factory resetting your remote will return it to the state it was in right out of the box. Press and hold the setup button. Replace Old Batteries The main reason for the Xfinity remote issue is weak or dead batteries. Grab your Xfinity remote and press any button on it. Proven Fixes for Xfinity Remote Not Working. Remote control not changing channels or responding to voice control. If the remote will not pair: Unplug the TV for 30 seconds, and plug it back in. You can follow the troubleshoot method outlined below if your Xfinity remote is not functioning correctly. Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. This happened to me about 3 weeks ago and after numerous calls with Xfinity and trying to reset and reprogram I had to get another remote. Press and hold the A (triangle) and D (diamond) buttons together for three seconds until the status light changes from red to green. For instance, if the Comcast guide is not working, there is a good chance the remote control isn’t set into the correct mode. Open the Xfinity My Account app on your Apple or Android mobile device. Xfinity remote not working: 7 fixes #1: Check if your remote's IR sensor works #2: Power cycle your cable box #3: Remove obstructions #4: Clean your remote and cable box's IR sensor #5: Move your remote closer #6: Factory reset your remote #7: Contact Xfinity support Why is my Xfinity remote not working?. If you don’t see the LED flashing, probably battery has drained out. Reboot from the Xfinity My Account app On pressing the A button, the Help Menu will appear on the screen. Release the Power button when the light turns red. Then slowly and continuously press the "Channel Up" button until the device shuts off. Tap the Xfinity key on your remote Find a 3-digit code on your television set Press the 3-digit code on your Xfinity XR11 Wait for the two devices to pair Afterward,. Proven Fixes for Xfinity Remote Not Working. Choose how to set up your adaptive remote. Remote control not changing channels or responding to voice control, volume works, on and off works. If the Xfinity Xr15 remote was already programmed and has suddenly stopped working, you can reset it by following these steps: Hold A (triangle) and D (diamond) buttons When the light on the remote turns to green press 9-8-1 or 9-9-1 Program the remote afresh with the box. Press the Xfinity button on the remote. It has been working fine for about 2 1/2 weeks and this remote just stopped controlling volume and power!. The remote will be reset. Reboot from the Xfinity My Account app On pressing the A button, the Help Menu will appear on the screen. To clean the remote,. Do this to get everything set up before resynching. The main reason for the Xfinity remote issue is weak or dead batteries. If the Xfinity Remote flashes green then red, that means the set-top box is either off or out of range. Stand within 1 foot of the TV, and press and hold Return and Play/Pause simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected. If your remote has low battery power, you’ll see a notification that says, “Voice Commands cannot be processed due to critically low remote battery. This involves pressing and holding the individual buttons to try and find out what's causing it to malfunction. If your Xfinity remote is unresponsive, the first thing you want to do is clean it. Press and hold the “Xfinity” and the “Info” button on the TV remote and wait for the LED at the top to change to green. The remote will now be paired to the TV. Silver with Gray OK-Select Button. Under TV & Streaming, click Troubleshoot. Swipe to find the remote control model you need to program, and tap Continue. 0 0 XfinityBrie +21 more Administrator • 648 Messages 2 years ago Hi @michelletegg , thanks for reaching out and bringing this to. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Choose how to set up your adaptive remote. Xfinity remote not working: 7 fixes #1: Check if your remote’s IR sensor works #2: Power cycle your cable box #3: Remove obstructions #4: Clean your remote and cable box’s IR sensor #5: Move your remote closer #6: Factory reset your remote #7: Contact Xfinity support Why is my Xfinity remote not working?. Step 2: Press Power button Step 3: Press Back button Step 4: Press Minus Volume button - Wait for LED light to blink blue and turns off Your Xfinity Flex Remote has been Reset. Power on your Xfinity Flex. There’s a button labeled “Xfinity,” which you will need to push. To reset the Xfinity Digital Adapter remote: Find the 'Reset' button on your Digital Adapter. For the Xfinity remotes that don’t have the setup button, press and hold the A and D buttons, followed by pressing 9-8-1 to reset the remote. Remotes. If the Xfinity Remote flashes green then red, that means the set-top box is either off or out of range. Use a new pair of batteries and try again. After a system scan, you will be presented with two options:. Remote control not changing channels or responding to voice control, volume works, on and off works. If your Xfinity remote is unresponsive, the first thing you want to do is clean it. Find the Reset Button located on the lower left of the Sanyo TV Remote. If your Sanyo TV Remote is not working and needs a reset, push the power button on the remote. Check Batteries Don’t start a reset without batteries. Skip to main content Home Welcome Getting Started Sign in X1 Xfinity Community Forum TV X1. Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or Simply leave the TV Box on while turning off the TV. we had this happen to one box (XG1) night before last. * got a new remote from xfinity (no difference). The button will be located on the front or back of your device and will be marked as. Wait for the light on the remote to turn from red to green. Press and hold the A (triangle) and D (diamond) buttons together for three seconds until the status light. Factory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. If you have one of these XFinity / Comcast TV Cable Remotes and the power button, other buttons, multiple buttons or the remote seems to have a mind of its own then try this easy method. If the remote still doesn’t work, then it could be due to a software glitch. Upon resetting the remote, the LED will blink blue three times. Today the message (attached) appeared and I am unable to continue past the message with any remote. ' Press this button and hold it for 5 seconds. XRA - Large Button Voice Remote. Release the Voice (Microphone) button when you've finished the command. Keep pressing the Power and Menu button simultaneously. If the volume controls on your Xfinity remote stop working, or even work sporadically with no degree of consistency, then the first things that you should look at are loose batteries, weak batteries, range, and potentially, factory resetting everything. Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Press every button on the remote at least one (1) time. If the Xfinity remote stops working or any buttons not responding, you should try the following methods to fix it. Tuesday, February 15th, 2022 8:50 PM Closed XR15 remote issues My XR15 remote is only working to change channels. If it still doesn't work, you will most likely need to reprogram and reset the remote. Once you have done that, your remote is paired! Pair XR15. Green LED Comcast Remote Enter the code that the TV screen shows and press “OK”. Green LED Comcast Remote Enter the code that the TV screen shows and press. Enter the code on your remote. Press the Setup button until the LED at the top of the remote changes from red to green. As per the user reports, the Xfinity remote stops working out of nowhere and no matter what key is pressed, there's no response. Tap the TV icon, pick your TV Box, and then pick Setup a remote. Press and hold the “Xfinity” and the “Info” button on the TV remote and wait for the LED at the top to change to green. Restart From Xfinity. Now, using the Up and Down buttons, scroll to Restore Defaults and click on it. know it is just workaround but solved here good luck! 0 0 Start Here. Xfinity Voice Remote Troubleshooting - YouTube 0:00 / 1:09 Xfinity Voice Remote Troubleshooting Xfinity 206K subscribers Subscribe 464 359K views 2 years ago Learn two ways to fix most. You should check whether the batteries have an adequate charge to make the remote work. If you have an Xfinity remote and the buttons are not responding or performing as expected when you press them, follow the steps below to troubleshoot. Troubleshoot Unresponsive Remote Buttons Press a button on the remote: If the LED does not flash at all, replace the batteries and try again. This means the remote is temporarily programmed with the proper code to control the device. If your Xfinity remote is not working, you need to reset it. Volume, Mute & Power button are not working. You can reset an Xfinity remote control by pressing and holding the “Setup” button for three seconds. 6K 441K views 4 years ago Program Xfinity Remote Can't change channel on your. next time that happens, instead of doing the remote pairing, just unplug the set top box from AC power for 30 seconds and then plug back in. If it didn’t push through, try repeating the steps. If you’re using an XRA Large Button Voice Remote, you can press and release. As per the user reports, the Xfinity remote stops working out of nowhere and no matter what key is pressed, there’s no response. Power Saver and X1 TV Box The TV and TV Box can sometimes get out of sync, with one turning on while the other is turning off. If your Xfinity remote volume is not working, verify that your batteries work. XR11 - Voice remote. Xfinity remote not working: 7 fixes #1: Check if your remote’s IR sensor works #2: Power cycle your cable box #3: Remove obstructions #4: Clean your remote. To fix any Xfinity remote that isn’t responding, first put a new set of batteries in it to see if that’s the simple solution. Xfinity Voice Remote Troubleshooting - YouTube 0:00 / 1:09 Xfinity Voice Remote Troubleshooting Xfinity 206K subscribers Subscribe 464 359K views 2 years ago Learn two ways to fix most. At that point a 3 digit code will be provided. com Log in to xfinity. Xfinity Community Forum. If they do, try unpairing and repairing your remote or resetting both the remote and tv box. If the Xfinity Xr15 remote was already programmed and has suddenly stopped working, you can reset it by following these steps: Hold A (triangle) and D (diamond) buttons When the light on the remote turns to green. Find the “Setup” button on your remote and press it. To fix any Xfinity remote that isn't responding, first put a new set of batteries in it to see if that's the simple solution. To check your battery level, visit the About section of the X1 Settings or Flex Settings menu. Hold it down for a bit, looking for a flashing LED light as an indication that it’s working. Reset the Xfinity Remote If none of these solutions work for you, then resetting the Xfinity remote will help you get back up and running again. Remember, the process will take a few minutes, but it will most likely fix the guide. Sometimes you will need to repeat the process several times. If you have an Xfinity remote and the buttons are not responding or performing as expected when you press them, follow the steps below to troubleshoot. Finally, test the remote to see if it is working properly. Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or Simply leave the TV Box on while turning off the TV. Read: Troubleshooting your Amazon Firestick remote 2. However, there is likely a logical explanation for it when the remote suddenly stops functioning. Xfinity Community Forum Thursday, May 11th, 2023 1:54 PM. Press the TV power button on the remote. To fix any Xfinity remote that isn’t responding, first put a new set of batteries in it to see if that’s the simple solution. How to replace the batteries in your remote control Open the back cover of the remote control Remove the 2 dead batteries causing the issues with the remote Replace the batteries with 2 new AA or AAA batteries Place the cover back over the batteries Test the remote to assure it is working. Tuesday, February 15th, 2022 8:50 PM Closed XR15 remote issues My XR15 remote is only working to change channels. You may also use the Xfinity My Account App to reset the Xfinity box. How to RE-program Xfinity Remote to cable box/THE RESET Cable Gods 2. With a properly working box you will first be instructed to press the Xfinity and Info (i) buttons until the light turns green. Aim the remote at the device it's being programmed to control. That’s when the LED will begin flashing green. If your Xfinity remote is not working, you need to reset it. Next, press and release the “Power” button. Press the Xfinity button on the remote. Open the Xfinity My Account app on your Apple or Android mobile device, and then: Tap the TV icon, pick your TV Box, and then pick Setup a remote. The LED will blink blue three times to indicate that the remote was reset. The reason this happens can vary as there are different things that can come into play when your remote stops working including dead batteries, programming of the remote and more. Change your TV input to the device that you want to connect the Infinity remote to. Is new news that the Xfinity. Solution 2: Resetting Remote. As such I was unable to pair the voice control function. * reset both the system and the box via the app. Question • Updated 23 hours ago 19 1 0 2 Like Comment Follow Responses XfinityCrystal +14 more Official Employee • 513 Messages 23 hours ago Hi there, I hope you are having a great day!. Resync vs Reset on the Xfinity Remote An Xfinity remote can be synchronized with an Xfinity box to manage the TV from up to a distance of 50 feet. Now try pairing the remote with your TV or Audio Device once again. Swipe to find the remote control model you need to program, and tap Continue. If your Xfinity remote control buttons are not functioning or responding properly, then you can troubleshoot the buttons. If your battery level is red or yellow, try changing your batteries. How to Reset Xfinity Remote XR2 X11 Remote Control First, place the remote into Setup mode. Remote control Remote control not changing channels or responding to voice control, volume works, on and off works. After your remote has been paired, see In case you are pairing it to a TV, press and hold. Continue holding until the light turns green. To reset your Xfinity box: For 5-10. Issue was resolved after restarting it which took a bit longer than usual. Re-insert the batteries back into the remote. Thursday, May 11th, 2023 1:54 PM. The reason this happens can vary as there are different things that can come into play when your remote stops working including dead batteries, programming of the remote and more. Solution: Make sure the remote control is aimed at the TV Adapter (or IR signal receiver) and TV and is not farther than 15-feet away. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isn’t working. Press and hold the Power button until the light turns red. The batteries you included could also simply be. Press and hold the "Xfinity" and the "Info" button on the TV remote and wait for the LED at the top to change to green. com Self Install Guide - Updated 2023. If you have an Xfinity remote and the buttons are not responding or performing as expected when you press them, follow the steps below to troubleshoot. To resync your remote, here is what you’ll need to do. For the Xfinity remotes that don’t have the setup button, press and hold the A and D buttons, followed by pressing 9-8-1 to reset the remote. This was not happening with my first box and yes, I very carefully followed the instructions, it was not user error. To reset the Xfinity Digital Adapter remote: Find the ‘Reset’ button on your Digital Adapter. You will lose all saved settings, but it should be operating after that without a hitch. ’ Press this button and hold it for 5 seconds. Broken Remote Buttons. Keep pressing CH ^ until the TV turns off. First, you need to set up the Xfinity TV remote app. Next, you’ll need to find the power tab and click on the restart option. Press on Menu on the remote and keep scrolling down until you see Factory Reset. Keep pressing CH ^ until the TV turns off. If you have one of these XFinity / Comcast TV Cable Remotes and the power button, other buttons, multiple buttons or the remote seems to have a mind of its own then try this. Click the Account icon and then click Support. A confirmation message will appear at this point, so hit OK and confirm the restart. Solution: An invalid entry has occurred. All of your settings and your pairings will need to be re-programmed. XR15 - Voice remote. This happened to me about 3 weeks ago and after numerous calls with Xfinity and trying to reset and reprogram I had to get another remote. * tried moving much closer to the box (less than 12" away) * unplugged box and tv for 2 minutes. Factory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Turn On Devices Both your TV and your TV Box will need to be turned on. Be sure to speak one to eight inches away from the microphone. When a new firmware version of the set top box is installed, and the box does its first reboot after the install, the box does not load the configuration settings so the remote is not set as paired. To do this, select the remove app on your device, sign in with your credentials, for those that make use of Apple devices select your preferred TV box. If your Xfinity remote is not working, you might be frustrated by the whole ordeal. Once you do this, follow the on-screen instructions by providing the code shown. Steps: Take your Xfinity remote and then press any button on the remote. Silver with Red OK-Select Button. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isn’t working. If all else fails when trying to troubleshoot your Comcast Xfinity X1 Remote, you can factory reset it. If it still doesn’t work, you will most likely need to. Step 5 Press "Setup" to permanently save the code. You can reset an Xfinity remote control by pressing and holding the “Setup” button for three seconds. Then we concluded an on-screen guide to finishing up. Should the LED flash red five times on any button press, this is an indication that the batteries are very low and. Release the Reset button and allow for the DTA to restore. This will make your Xfinity Flex restore the factory settings and your apps will begin to load again. This makes it essential to make sure the remote control is set to the correct source mode.